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Privacy Policy for The Best Disco

At The Best Disco, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide to us through our website. We adhere to the UK General Data Protection Regulation (GDPR) and other applicable laws to ensure your data is handled securely and responsibly.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Your name, email address, phone number, and any other contact details you provide when making an enquiry, booking a service, or signing up for updates.

  • Event Details: Information about your event, such as location, date, and preferences, to help us tailor our services to your needs.

  • Payment Information: Details needed to process your booking, such as payment method, though payment details are processed securely through third-party providers and are not stored on our website.

  • Website Usage Data: Information collected via cookies and other tracking technologies, including your IP address, browser type, and pages you visit.

2. How We Use Your Information

We may use your personal data in the following ways:

  • To Provide Services: To manage and deliver the DJ services you have requested, including communicating with you about your event and tailoring our services to your requirements.

  • To Process Payments: To manage payments for our services through secure third-party providers.

  • Marketing: If you have opted in, we may use your email address to send updates, offers, or information about our services. You can unsubscribe from these communications at any time.

  • Website Improvement: To monitor website performance, improve our services, and ensure we provide a better user experience.

3. Cookies

Our website uses cookies to improve your browsing experience and gather website analytics. Cookies are small text files placed on your device that help us provide a more personalized experience.

  • Types of Cookies We Use:

    • Essential Cookies: These are necessary for the operation of our website and enable core functionalities like security and accessibility.

    • Analytics Cookies: These help us understand how visitors use our site, allowing us to improve its functionality over time. We use tools like Google Analytics for this purpose.

By using our website, you agree to the use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings at any time, but this may affect the functionality of our website.

4. Legal Basis for Processing Your Data

Under the GDPR, we rely on several legal grounds to collect and use your personal data:

  • Consent: Where you have provided consent (e.g., for marketing communications).

  • Contractual Necessity: Where processing your data is necessary for the performance of a contract, such as fulfilling a booking.

  • Legitimate Interests: To improve our services, respond to inquiries, and ensure the security of our website.

5. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party companies that help us deliver our services, such as payment processors or website hosting providers.

  • Legal Obligations: If required by law, we may disclose your personal information to government authorities or legal institutions.

6. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. For example, booking information will be retained for a reasonable period after your event to handle any follow-up queries or legal obligations.

7. Your Rights

Under GDPR, you have several rights regarding your personal data, including:

  • Access: The right to request a copy of the personal data we hold about you.

  • Correction: The right to correct any inaccurate or incomplete data.

  • Erasure: The right to request the deletion of your personal data.

  • Restriction: The right to restrict how your data is processed in certain circumstances.

  • Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

  • Objection: The right to object to the processing of your data, including for marketing purposes.

To exercise any of these rights, please contact us using the details above.

8. Data Security

We take the security of your personal data seriously and have implemented measures to protect it from unauthorized access, loss, or misuse. While we strive to protect your personal information, no transmission of data over the internet is entirely secure. Therefore, any transmission is at your own risk.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Please review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us at:

The Best Disco
Email: bookings@thebestdisco.com
Phone: 07920080464

Last Updated: 15/10/2024

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